Akmal Syed
Head of Asia Operations
With over 24 years of experience in IT services, Akmal Syed has built a career around delivering both strategic and tactical outcomes across diverse technology domains including cloud, data centers, networks, servers, ERP, and enterprise platforms. His leadership blends operational discipline with a client-first mindset, consistently driving improvements in service delivery, governance, and digital transformation.
Throughout his career, Akmal has successfully led service delivery for global clients across diverse industries such as financial services, insurance, telecommunications, logistics, education, and healthcare. He has built and guided strategic teams that drive innovation, strengthened client relationships, and transformed delivery models to achieve measurable business results.
Known as a collaborative and adaptive leader, Akmal has been a key part of governance teams, ensuring contractual commitments are met while identifying opportunities to expand value-added services. His ability to balance risk awareness, operational efficiency, and stakeholder engagement has made him a trusted partner for clients and colleagues alike.
Away from the demands of work, Akmal is passionate about mentoring talent, building strong teams, and fostering cultures where innovation, accountability, and service excellence thrive. He also enjoys traveling and exploring new destinations, whether on a road trip nearby or visiting countries further afield, sharing these experiences and making memories with family and friends.
He leads with a focus on strategic impact, operational excellence, and empowering teams to transform technology into measurable business value.