Luis Orama is an experienced business leader with a career spanning customer success, service delivery, sales, operations, and market expansion. He has guided global organizations through transformative initiatives that have driven multimillion-dollar growth, enhanced operational efficiency, and fostered high-performing teams across diverse industries and regions.

Previously, he served as Global Vice President of Customer Success at SAP, where he introduced best practices across the client journey, strengthened engagement, and collaborated closely with sales teams to drive strategic outcomes. His initiatives consistently delivered measurable results, accelerating revenue, enhancing the client experience, and creating lasting business value.

Building on this experience, Luis combines deep expertise in go-to-market strategy, portfolio management, and digital innovation to streamline operations and fortify strategic relationships. He leads with a balance of strategic insight, financial discipline, and adaptability, empowering teams to work cohesively and respond to evolving challenges.

Guided by market intelligence and a bold, forward-looking strategy, he transforms complex ideas into high-impact initiatives that drive growth, optimize performance, and deliver enduring value across the business.