Global enterprises need managed SAP services 24/7
Our global, “follow-the-sun” support model ensures that you receive the same support services at all hours of the day, regardless of the time zone. Here is how we provide value for our customers:
We offer full lifecycle management for SAP enterprises who need to reduce costs, while working with a single vendor solution for managed services.
Our Application Managed Services Philosophy
Proactive Rather Than Reactive
- Levarage SAP analytics and automation tools.
- Comprehensive tools and processes to keep systems maintained.
- Scheduled maintenance program for each component.
- Through our customer engagement center.
- Full visibility into ongoing activities/tickets and your systems health (performance, cost, etc).
- You see what we see in real time.
SLA’s and People
- Customer defined SLA’s.
- Long-term relationships with all your teams involved at all levels stability of our key personnel.
Adapt To Customer Framework
- Security, Technology, Processes
- Augmented IT Team