Global enterprises need managed services 24/7/365

Our global, “follow-the-sun” support model ensures that you receive the same support services at all hours of the day, regardless of the time zone. Here is how we provide value for our customers:

Business leaders

Enable agility in your day-to-day with faster and more resilient systems.

CIOs and CTOs

Our focus on your success allows you to concentrate on core operations, knowing your business objectives are at the heart of our solutions.

CFOs

Shift from CAPEX to OPEX model and get IT and Finance on the same page.

Our Customers

Our Services

KochaSoft’s ethos is “Customer for Life” and as an organization we embrace this, and it show in our customer retention with our first customer still being our customer and with many of our customers continuing to renew their contracts with long term extensions.

We pride ourselves on “doing the right thing” and ensuring our customers’ business objectives are in the forefront in every conversation and decision made with those customers.

Our Methodology

Our Application Managed Services Philosophy

Proactive Rather Than Reactive

  • Levarage SAP analytics and automation tools.
  • Comprehensive tools and processes to keep systems maintained.
  • Scheduled maintenance program for each component.

Transparency

  • Through our customer engagement center.
  • Full visibility into ongoing activities/tickets and your systems health (performance, cost, etc).
  • You see what we see in real time.

SLA’s and People

  • Customer defined SLA’s.
  • Long-term relationships with all your teams involved at all levels stability of our key personnel.

Adapt To Customer Framework

  • Security, Technology, Processes
  • Augmented IT Team

What They Say About Us

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