Do You Have Comprehensive Visibility Of Your SAP System Health And Compliance?

In speaking with our customers, the following are the top-of-mind issues with their SAP environment.

SAP Technical Compliance

S/4HANA Migrations

Poor Architectural Landscape Design

Inadequate Maintenance And Housekeeping

Re-active Support

Lack of Resource Experience and Capacity

Modern Application Management Services for SAP

Integrated application managed services and support for SAP, giving enterprises greater operational efficiency and savings with less complexity. We take the controls off your hands while helping you meet your internal IT metrics.

Onshore Customers Engagement Manager

Focal point for everyday support and liaises with vendors like Microsoft, SAP, etc.

Offshore Technical Lead

Single point of contact for all technical issues

Customer Partner Manager

Executive management support.

Engineers

Multiple Geo – Locations for shared services

Operations Support

The 24/7/365 availability

Reduce SAP System Complexities and Simplify Service Delivery

Most offshore AMS providers offer lower-skilled resources that never deliver, leading to too many hand-offs, making it harder to manage incident tickets. KochaSoft’s cutting-edge, integrated AMS model focuses on ensuring that our clients are not overwhelmed by the elements of their SAP landscape to reduce incident backlogs and increase ticket response time.

Why KochaSoft for Managed Services?

What We Enable

Enable transparent, open, and fast information sharing

Enable collaboration, anywhere, anytime

Integrate systems, processes, and tools for faster decision-making and execution

Transform complex and time-consuming manual processes through automation

Increase your business agility

Can be tailored to your unique needs

Drive competitive advantage and better operations

Guaranteed Outcomes

Our customers can now leverage our unsurpassed strategic partner network to gain access to the world’s latest and best resources and tools, all customized to your unique needs, delivering increased…

Customer Engagement Center

The Business Value of KochaSoft Managed Services:
Introducing Our State of the Art Customer Engagement Center

Customer Interaction Center

The dashboard with all your incidents and tickets so you can access your tickets in one Interaction Center. This interface integrates with your existing tools and is tailored to your needs. When you work with KochaSoft for AMS, you feel like you have far easier access to us and our partners such as SAP, Microsoft, and VMware, to help escalate and resolve issues.

Zero Defect Foundation

We help you achieve value in three key focus areas: continuous improvement, process automation, and proactive monitoring. Unlike other AMS providers, we don’t just take off the tickets that you report – we proactively take care of tickets that you don’t need to report. In the end, our customers enjoy reduced downtime, a number of incidents, and reduced costs for baseline support.

Cost-Effective Managed Services

KochaSoft provides an innovative combination of our global delivery resources to provide our customers cost advantages. What gives us an edge over our competitors is our automated and pre-built processes for AMS, providing a predictable cost model for our customers. Finally, we offer a shift towards an OPEX based model, which helps move away from large, upfront cost investments.

Get in Touch!