Do You Have Comprehensive Visibility Of Your SAP System Health And Compliance?
In speaking with our customers, the following are the top-of-mind issues with their SAP environment.
SAP Technical Compliance
S/4HANA Migrations
Poor Architectural Landscape Design
Inadequate Maintenance And Housekeeping
Re-active Support
Lack of Resource Experience and Capacity
Modern Application Management Services for SAP
Integrated application managed services and support for SAP, giving enterprises greater operational efficiency and savings with less complexity. We take the controls off your hands while helping you meet your internal IT metrics.
Onshore Customers Engagement Manager
Focal point for everyday support and liaises with vendors like Microsoft, SAP, etc.
Offshore Technical Lead
Single point of contact for all technical issues
Customer Partner Manager
Executive management support.
Engineers
Multiple Geo – Locations for shared services
Operations Support
The 24/7/365 availability
Reduce SAP System Complexities and Simplify Service Delivery
Most offshore AMS providers offer lower-skilled resources that never deliver, leading to too many hand-offs, making it harder to manage incident tickets. KochaSoft’s cutting-edge, integrated AMS model focuses on ensuring that our clients are not overwhelmed by the elements of their SAP landscape to reduce incident backlogs and increase ticket response time.
Why KochaSoft for Managed Services?
What We Enable
Enable transparent, open, and fast information sharing.
Enable collaboration, anywhere, anytime.
Transform complex and time-consuming manual processes through automation.
Enable faster decision-making and execution through integration of systems, processes, and tools.
Guaranteed Outcomes
Our customers can now leverage our unsurpassed strategic partner network to gain access to the world’s latest and best resources and tools, all customized to your unique needs.
Introducing Our State of the Art
Customer Engagement Centre
The dashboard with all your incidents and tickets, so you can access your tickets in one Interaction Center. This interface integrates with your existing tools and is tailored to your needs. When you work with KochaSoft for AMS, you feel like you have far easier access to us and our partners such as SAP, Microsoft, and VMware, to help escalate and resolve issues.