When Working With SAP MSPs, IT Managers Lack Visibility Into What Is Truly Going On In Their Systems

Without a dashboard to verify ticketing, there is no way for them to know how their MSP is handling their IT challenges.

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Our AMS Customers

Introducing the KochaSoft Customer Engagement Center

1. System Monitoring: Real-time system health monitoring and critical system infrastructure alerts.
2. Help-desk & Ticketing: Incident management through our help-desk and support proactive maintenance.
3. Service Requests: SLA analysis and system monitoring alerts.

Do you worry about unplanned IT outages?

Our standard services & SLA service package offers a standard, global delivery model to ensure your SLAs are met.

Have concerns with security and compliance?

Our advanced security portfolio of services has security built in from the onset while keeping critical data secure.

Are you worried about rising IT costs?

Our diversified skillset means that we can design and deploy with your operations and budgets in mind.

Consolidate All Of Your Managed Services Needs Into A Single

Customer Engagement Center

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